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Great
4.1
Based on 1413 reviews
We have be coming here for years, since my parents bought a new van back in 2010. I don't think we ever had a major issue here with service. Sometimes it may take longer if it's busy or if they find something that takes a while to fix and/or have to order a part for, but that's all par for the course. While generally more expensive than a smaller non-dealer service centre, there is a lot of variable in quality, service and pricing with non-dealers. Whereas I would say with a dealer it averages out. Using both is advantageous if you find a good service center. In this case since we have been going there for so long, we've gotten to know some of the people there, including Ryan who has always been very receptive when we run into a problem. Overall a great place for service, as the van ages.
I cannot recommend Anson highly enough,recently had an incredible experience at Capital Dodge From start to finish, Anson made the entire process seamless and stress-free. He is exceptionally knowledgeable, patient, and truly listens to what you’re looking for. I never felt pressured; instead, it felt like I was working with a partner who genuinely wanted to ensure I found the right vehicle for my needs.
Absolutely night-and-day difference compared to other dealerships. This team is consistently helpful, always makes time, and stays on top of everything without you having to chase them down. What really stands out is how they treat you: they actually know you as a person, not just another file in the system. That level of care is rare and makes a huge difference. Service is always fast, friendly, and organized. You can tell they genuinely care about their customers and take pride in what they do. And Brent... top notch. Knowledgeable, responsive, and someone you can truly trust to get things handled properly. If you’re driving a Dodge or Ram, this is the dealership you want to be dealing with.
I went in to capital dodge not expecting to buy a truck but they had exactly what I was looking for in the used car side and Yahya was probably the best salesman I’ve ever worked with. He gave me a deal on my trade that was 8,000$ more than what I had been offered at other dealers. The price on the vehicle I purchased was great as well and it didn’t take 3 hours of my time, I told him what I wanted to pay and he made it work for me. He also followed up a few hours after collection and the following day to make sure everything was to my liking.
Our experience with Capital Dodge started out very positively. The initial reception was welcoming, and we were offered a generous and unhurried test drive, which we appreciated. A key point of our agreement was an extended warranty rebate, which we were told we would receive. However, when we received the fina documents, this rebate had been removed without any communication. It was only after we called to inquire that we were told it "couldn't be offered." After we complained about this bait-and-switch tactic, the price was finally adjusted, but the trust was already broken. After one year of ownership I have been impressed by the service department and modified the review.
I recently purchased a truck from Capital Dodge and had a great experience from start to finish. Yahya was my salesman, and he was professional, straightforward, and easy to deal with the whole time. He made the process smooth, answered all my questions, and didn’t make me feel pressured at any point. Overall, a 5-star experience, I’d definitely recommend asking for Yahya if you’re looking to buy a vehicle.
Buying my 2nd Ram from Capitol Dodge. Transparent, friendly and understanding. I've been to plenty of dealerships, worked at 2 and this place always exceeds my expectations. Thanks to the sales and finance team, good people. Will definitely be referring my friends and family to shop here. Thanks Capitol Dodge 👍🏽
This is aimed toward the service department. Every time that I have dealt with the staff at this location, I have been met with smiles and great customer service, especially from the technicians! Even though my vehicle was not a Stellantis product, they were able to give it great care. Service advisors there do a swell job and even gave me a free calendar just for asking nicely! I recommend going there for service and although I haven’t gotten the opportunity to do business with their sales department as of yet, I am sure they would happily sell me a vehicle for a fair price in the market!
We were looked after by sales rep. Travis McGonegal. Travis was knowledgeable, courteous and good to "deal" with. He helped us purchase the right vehicle for us. He was great to communicate with us via text message in the week before the vehicle was ready. When we went to pick up the vehicle he was very attentive and ensured everything was to our liking. I would recommend asking for Travis by name when you visit the dealership.
We were not too certain of the car we were looking for, so had to see and test drive a few. Ori, the salesperson we were dealing with, has never complained about our indecisiveness, and just kept supplying the cars for test drive while trying to facilitate the decision process the best he could. We have no complaints, it's been a pleasure working with Ori.
⭐️⭐️⭐️⭐️⭐️ I had an exceptional experience with Capital Dodge from start to finish. Kudos to Nathan (sales), Josh (finance), and Andy (GM) for helping me get into my Jeep dream. This is car number 3 for me with Capital Dodge as a loyal repeat customer. This was not a simple purchase — I was ordering a very specific, rare spec 2026 Jeep Wrangler Moab 392 in ’41 Green, and the team handled it with absolute professionalism, transparency, and enthusiasm. At no point did I feel like “just another sale.” They understood the build, the significance of the spec, and treated the process like a collaboration rather than a transaction. Communication was outstanding throughout: -Clear timelines -Honest updates -No games, no pressure, no surprises -Every question answered quickly and accurately The vehicle was prepared exactly as discussed, and the attention to detail from sales to delivery was obvious. You can tell this dealership takes pride in what they do. If you are ordering something unique, performance-oriented, or hard to find, this is the dealership you want in your corner because they truly take the time to know you as a person. Capital Dodge made what could have been a stressful special-order process into an exciting and memorable one. Highly recommended.
Photo from customer reviewPhoto from customer review
Great customer experience from purchase to picking up the vehicle. Our salesperson, Cory, and all the staff we dealt with were very friendly and helpful. The indoor delivery area was much appreciated as we picked up the vehicle on a cold morning. The detailing and condition of the vehicle were first rate.
I had absolutely incredible service from Cory at Capital Dodge. Cory went above and beyond to get me in the exact vehicle I was looking for. I would, and will be recommending him and the entire team at Capital Dodge to anyone I know looking for a vehicle new or used. In a world where customer service seems to be lost, it can definitely be found here! Thanks again Cory!
In the 5 years I have been going to this dealership, every single time has been 10/10. Brent Smith is a pleasure to deal with and hands down the best in the service department. Thank you Brent for always providing exceptional service.
Our initial experience with Capital Dodge was outstanding, beginning with the phone call to schedule an appointment and continuing through our service visit. Brent Smith, our service representative, demonstrated impressive knowledge and professionalism, treating us with the utmost respect. The overall atmosphere was welcoming, and every staff member we encountered was exceptional. We wholeheartedly recommend Capital Dodge for their exemplary service.
I had my winter tires changed over recently and what an amazing experience !! Ryan, Keira and Brett were great to deal! I was able to get an appointment within a week of calling mid-November which is unheard of with the big box places I usually go to for seasonal tire change. Pricing was great and overall smooth process - as should be with tire changes ! They have earned my business for future tire changes !!
My parents and I have been bringing our Jeep vehicles to Capital Dodge throughout the years. The Service Department is outstanding!! I recently purchased a brand new 2025 Jeep Compass North from Capital Dodge and received the support from the Sales Representative, Geno. Geno was very professional and polite from the moment we arrived, and was exceptionally supportive and positive throughout the entire process. It is evident that Geno cares about his clients and certainly adds a personalized touch to his interactions. We felt comfortable with Geno and knew that he was advocating for us. Unfortunately, we cannot say the same for Tony in Finance. Greatly appreciate all that Geno did for us and for his kindness!
We recently purchased a Jeep Grand Cherokee from Capital Dodge, and we couldn’t be happier with our experience! Everything went smoothly, but what truly made the whole process special was working with Cory Wilson. Our situation changed a few times over a long period, and we were honestly unsure whether we were ready to go ahead with the purchase. Cory was incredibly patient, professional, and supportive throughout the entire journey. He followed up regularly, helped us explore different options, and went above and beyond to find the perfect vehicle that fit both our preferences and our budget. Thanks to his dedication and kindness, we ended up with a Jeep we truly love — and we left the dealership extremely happy. I highly recommend Cory to anyone looking for not just a great car, but also an exceptional buying experience.
I had an absolutely fantastic experience buying my 2022 Dodge Ram a couple months ago, and I can’t say enough good things about Corey Wilson! From the moment I walked in, Corey was professional, personable, and genuinely helpful. He really took the time to understand what I was looking for and made the entire process easy and stress-free. The 2022 Dodge Ram itself is everything I hoped for—powerful, comfortable, and beautifully designed. It handles like a dream and has all the features I wanted. Corey went above and beyond to make sure I got the best deal possible, and he explained everything clearly along the way. The dealership team as a whole was friendly and welcoming, but Corey truly made the experience exceptional. It’s rare to meet a salesperson who’s this knowledgeable and dedicated to customer satisfaction. If you’re thinking about buying a new truck, go see Corey Wilson—you won’t regret it! I absolutely love my new Ram and couldn’t be happier with the service I received.
Brent Smith always makes my experience here such a breeze! He’s always so friendly and kind. Brent explains everything very thoroughly making sure I understand my options when it comes to repairs and upgrades on my 2019 Dodge Ram. I would recommend him to anyone needing service!
I bought a used Maverick from Capitol's used car dept. Cory Wilson was great, he was totally easy going and friendly. The team there took care of all my concerns on the spot and had the car ready to go within two days! Great job!
Had a last minute safety inspection to get done, and Kira had me all booked in, promising next day that it'd be done. Jake, one of their mechanics did a great job exceeding expectations as he got right on it and completed it that day. Considering i had dropped it off at 1pm, I was super impressed. The service here is exceptional and the mechanic knows his stuff. Will be back!
***Edit **** Fall 2025: They provided us a great service for winter tires and fixing the windshield (fast and not too expensive) and had a great communication. When we told them we were pleasantly surprised, they answered that they do not want another bad review and a complaint to the manager. I guess there are actual competent people working there. Winter 2025: The person who was in charge of the licence plate « forgot » to cancel the plate of the car we traded, and 1 year later we were billed more than 300$ (for 2025-2026) for a car we don’t have anymore. None of the staff can help us, they made very little effort to fix the situation. After 2 months trying to reach the owner (we had to contact Jeep Canada), he said he sent us a check in the mail at the beginning of May. We had to wait another few months and call the manager to have him send another check that we actually got. We still love our Jeep but are very disappointed with the poor service (seller Yuxin does not work there anymore, great loss for them). Spring 2024: I absolutely recommend Yuxin as car seller. He goes above and beyond for customers and is always available, even by text messages. He went to the opposite of any car seller bad stereotypes you may have. Even after we bought our Jeep. Great service.
I have to give a shoutout to Bassam Nasr! He made my truck buying experience awesome!! I test drove a truck a couple weeks before a trip and it was the first truck I drove. He was very knowable as this truck was fully loaded. He took time to show me every detail. He was friendly funny and very personable! I went back two weeks later and was so happy he greeted me at the door. He remembered me. I was determined to give him The sale! 4 stars was because unfortunately the person who does the Payments was not so personable! I felt rushed and another. Maybe a smile would have been nice. I’m so happy with the truck! And if your in the market ask for Bassam! You will not be disappointed.
Just went to capital dodge for problem with my 2017 dodge ram. I dealt with Ryan in the service department and he fixed the problem much quicker and efficiently than I would have ever expected . He was extremely pleasant to deal with and I definitely recommend seeing him if you have any issues with you vehicle

Bienvenue chez Capital Dodge, situé à Kanata, ON

Nous sommes votre concessionnaire de véhicules neufs et d’occasion certifiés Chrysler, Dodge, FIAT, Jeep et Ram à Kanata, desservant fièrement les régions de Nepean, Barrhaven, Carleton Place et Renfrew.

Vous vous demandez où se trouve Capital Dodge ou quel est le concessionnaire Chrysler, Dodge, FIAT, Jeep et Ram le plus près de chez vous ? Capital Dodge est situé au 2500 Palladium Dr, Kanata, ON K2V1E2. Bien que nos portes ne soient pas ouvertes 24 heures sur 24, notre site Web, lui, l’est en tout temps ! Vous pouvez y explorer nos modèles, consulter les photos des nouveaux véhicules Chrysler, Dodge, FIAT, Jeep et Ram disponibles pour l’achat ou la location, parcourir notre inventaire complet de véhicules neufs et d’occasion, évaluer la valeur de votre véhicule d’échange et faire connaissance avec notre équipe dévouée sur la page « Rencontrez notre personnel ».

Modèles neufs Chrysler, Dodge, FIAT, Jeep et Ram à vendre chez Capital Dodge

À la recherche d’un nouveau modèle 2025 ou 2026 ? Ne cherchez plus : Capital Dodge à Kanata propose la gamme complète des véhicules Chrysler, Dodge, FIAT, Jeep et Ram. Nos conseillers experts sont là pour vous aider à prendre le volant du véhicule de vos rêves à un prix abordable. N’hésitez pas à parcourir notre inventaire en ligne, à demander de plus amples renseignements ou à planifier un essai routier avec l’un de nos représentants.

Voitures, camions et VUS d’occasion à vendre chez Capital Dodge

En tant que chef de file parmi les concessionnaires de la région de Nepean, Capital Dodge propose également un vaste choix de voitures, camions et VUS d’occasion. Chaque véhicule de notre inventaire a été soumis à une inspection rigoureuse pour garantir la plus haute qualité sur le marché. Passez nous voir en succursale ou consultez notre inventaire en ligne pour trouver le véhicule qui correspond à vos besoins et à votre budget.

Financement auto, prêts et location

L’équipe de notre département de financement se consacre à vous offrir le véhicule que vous souhaitez à un prix qui respecte votre budget. Nous proposons également des options de location concurrentielles pour ceux qui préfèrent ne pas acheter ou financer. Que vous optiez pour le financement ou la location, nos experts travailleront pour vous obtenir les mensualités les plus avantageuses.

Entretien, carrosserie, pièces et accessoires

Notre département de service à la fine pointe de la technologie veillera à ce que votre véhicule Chrysler, Dodge, FIAT, Jeep, Ram ou votre voiture d’occasion reste en excellente condition. Grâce à nos outils de diagnostic de pointe, nos techniciens certifiés identifieront et résoudront tout problème dès la première visite. De la simple vidange d’huile aux réparations majeures, nous offrons tous les services d’entretien et les pièces d’origine nécessaires. Visitez notre page de service pour prendre rendez-vous ou notre section des pièces pour passer une commande.

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