Témoignages

Can’t say enough good things about the staff here. They got me in last minute, while I was on a cross country trip, to diagnose and repair an issue that I had after another dealer had done a great job for me. Service rep, Isaiah, was super patient and explain everything to me as it was happening. All the staff there were wonderful and super chill Appreciate you guys have a great life - I know where to go now if I ever have an issue again in Ottawa 🙏

Staff is friendly, a safe space.

My Wife and I recently bought our second Jeep Wrangler from Capital Dodge. This last experience was amazing to say the least. Our salesman Cory went out of his way and was more than helpful in every aspect of the sale. Cory is an amazing representative of the dealership that’s for sure and we sure hope he’s there for the next purchase!!!! On a second note, Allen the financial manager went above and beyond, not only being personable, but helping us through with his expertise and with a can-do attitude. We’d have to say with the combination of both Cory and Allen working in unison, our purchase experience is worth coming back for in the future. These two gentlemen are keepers. That’s for sure. Sincerely, thanks Dave and Tracy!

The team at Capital Dodge was wonderful to work with. We recently purchased a Jeep Cherokee Grand and are extremely pleased with our vehicle. Thanks to Mo for helping us find a vehicle that suited our needs and to Allen Alba for the smooth and seamless process to make our purchase happen. Allen was very friendly, quick to respond to our questions and ensured our needs were met!!! Thank you 👍🏻

10/10 service from Travis and team - the purchase of my new car and trade in of my old one was seamless and everything I expected it to be.

From the moment we walked into Capitol Dodge Ottawa, we felt confident that we had chosen the right dealership to buy our new truck. We would like to thank Andreanne, Alex, and Allen for making our experience so positive. The service was friendly and professional. All our questions were answered in a timely fashion. They all surpassed our expectations.

Took my vehicle to capital dodge to have an issue with my trunk fixed, Brent was amazing from start to finish. He granted my warranty and the whole process was free of charge. He was so friendly, professional and transparent throughout the process. Very much recommend Capital Dodge!

Ordered car parts from here. Great guy working the phone. Very knowledgeable and helpfull helped me get the parts I needed and also gave me contact info for aftermarket options in case they were available sooner.

I would like to say ty to Kyra n the team the work they did on my jeep very good work nice n polite n Kyra she is very professional n cares about the client I recommend any one goes for service to ask for Kyra she is awesome 👍 ty team for the great work

I have a 2022 Ram 2500 from Tailored Home Improvements in Stittsville and always bring it in to Kyra at Capital Dodge service. Always professional and great service. Highly recommend.

Highly recommend this dealership!! It is the second vehicle we have purchased from capital dodge and the experience was second to none Cory Wilson was a very experienced and entertaining host during the demo and test drive of the vehicle, Alan in finance was very professional and very knowledgeable while working with us to reach our monthly payment Again highly recommend and definitely worth your time to pay a visit for your next vehicle

I have done business with a few different Dodge, Jeep, Chrysler, Fiat dealers in the Greater Ottawa and QC region to establish who I want to be my primary dealer service center. I can tell you hands down Capital Dodge is my dealer of choice and should be yours too. It can be difficult to replicate a noise problem, but the team of Capital Dodge (Thank you Ryan Rodney & Isaiah) they really took the time to listen to my challenge and did everything they could to find and isolate what my problem was. With their savvy diagnostic equipment and great technicians, they were able to pin it down and provide the solution. I was greatful for them having the knowledge, know how and equipment to get it done... Recently paid another visit working with Kyra there. She is extremely knowledgeable and knows her stuff. She is a great listener and understands your needs. Once again, the team was very focused on a solution and not just throw parts at a problem and if an item can be repaired without unnecessary replacement, they do it. They understand we are all in times of minimizing expenses. Don't lose time going else where to someone that may not know your vehicle and pay for unnecessary repairs. I will be back to see when the need arises! Put your trust in Capital Dodge, like I have.

Amazing experience with the whole crew of salesmen thank you Dante, Jonathan, and Hussein for my new Silverado

I just bought My Jeep from Capital Dodge today. The Service I received was absolutely impeccable.Big shout out to Harry , He helped Me so much to choose the right Vehicle! I couldn’t have done it without Him!I will definitely go back in the future if I need anything. Sincerely, Barbara Pochailo

Harry Chen is the best sales person! Highly recommend if you’re looking for a vehicle from capital dodge used or new! Thanks for everything Harry!

Harry Chen is the best salesperson ever! We bought a truck from capital dodge 4 years ago and I inquired about the coupe. Harry showed it and it was already cleaned and ready to go when we were there. Although the vehicle wasn’t for us because it was more sporty but comfy; but his sales were definitely the best. I would definitely recommend Harry Chen for your sales rep and he is the best. If I ever buy a car from capital dodge I would love to deal with Harry Chen. Highly recommend Harry and he just made our day. Thank god we met someone like him! Super chill and nice guy

We have be coming here for years, since my parents bought a new van back in 2010. I don't think we ever had a major issue here with service. Sometimes it may take longer if it's busy or if they find something that takes a while to fix and/or have to order a part for, but that's all par for the course. While generally more expensive than a smaller non-dealer service centre, there is a lot of variable in quality, service and pricing with non-dealers. Whereas I would say with a dealer it averages out. Using both is advantageous if you find a good service center. In this case since we have been going there for so long, we've gotten to know some of the people there, including Ryan who has always been very receptive when we run into a problem. Overall a great place for service, as the van ages.

I cannot recommend Anson highly enough，recently had an incredible experience at Capital Dodge From start to finish, Anson made the entire process seamless and stress-free. He is exceptionally knowledgeable, patient, and truly listens to what you’re looking for. I never felt pressured; instead, it felt like I was working with a partner who genuinely wanted to ensure I found the right vehicle for my needs.

One of the best saleperson's I have dealt with in years Harry makes buying a vehicle relaxing, doesn't rush you into buying and always has a smile 😀!! Thanks for the great experience!!!

Absolutely night-and-day difference compared to other dealerships. This team is consistently helpful, always makes time, and stays on top of everything without you having to chase them down. What really stands out is how they treat you: they actually know you as a person, not just another file in the system. That level of care is rare and makes a huge difference. Service is always fast, friendly, and organized. You can tell they genuinely care about their customers and take pride in what they do. And Brent... top notch. Knowledgeable, responsive, and someone you can truly trust to get things handled properly. If you’re driving a Dodge or Ram, this is the dealership you want to be dealing with.

I went in to capital dodge not expecting to buy a truck but they had exactly what I was looking for in the used car side and Yahya was probably the best salesman I’ve ever worked with. He gave me a deal on my trade that was 8,000$ more than what I had been offered at other dealers. The price on the vehicle I purchased was great as well and it didn’t take 3 hours of my time, I told him what I wanted to pay and he made it work for me. He also followed up a few hours after collection and the following day to make sure everything was to my liking.

Bought a truck from Alex. He is awesome. Great service, always takes care of me. Will definitely purchase my next vehicle from him

Our experience with Capital Dodge started out very positively. The initial reception was welcoming, and we were offered a generous and unhurried test drive, which we appreciated. A key point of our agreement was an extended warranty rebate, which we were told we would receive. However, when we received the fina documents, this rebate had been removed without any communication. It was only after we called to inquire that we were told it "couldn't be offered." After we complained about this bait-and-switch tactic, the price was finally adjusted, but the trust was already broken. After one year of ownership I have been impressed by the service department and modified the review.